LegalLast updated: June 15, 2026
SpidNums Technologies Inc. (“SpidNums”, “we”, “us” or “our”) is committed to protecting the privacy of the businesses and individuals who use our taxation, accounting, bookkeeping, payroll and compliance platform (the “Service”).
This Privacy Policy explains what information we collect, how we use and safeguard it, and the choices you have. It is designed to align with Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial privacy laws.
Account information: name, business name, email address, phone number and role.
Financial data: transactions, invoices, receipts, ledgers, payroll records and tax filings you connect or upload to the Service.
Usage data: device, browser, IP address, pages viewed and actions taken, collected to operate and improve the Service.
Communications: messages you send to our support and sales teams.
To provide, maintain and improve the Service, including automating bookkeeping, tax calculations, payroll and compliance.
To generate dashboards, reports and AI-powered insights for your business.
To communicate with you about your account, security, updates and (where permitted) relevant offers.
To detect, prevent and address fraud, abuse and security incidents, and to meet our legal and regulatory obligations.
We use cookies and similar technologies to keep you signed in, remember your preferences, analyze traffic and support our marketing.
You can manage your consent through the cookie banner on our site and your browser settings. Declining non-essential cookies will not prevent you from using the core Service.
We do not sell your personal information. We share it only with trusted service providers (such as cloud hosting and payment processors) that help us operate the Service, under contracts that require appropriate safeguards.
We may disclose information where required by law, to comply with the Canada Revenue Agency or other authorities, or to protect the rights, safety and security of SpidNums and our users.
We use bank-grade, industry-standard safeguards — including encryption in transit and at rest, access controls and continuous monitoring — to protect your information. No method of transmission or storage is completely secure, but we work continuously to protect your data.
We retain your information for as long as your account is active and as needed to provide the Service. Certain financial and tax records may be retained for longer periods where required by Canadian law. When information is no longer needed, we securely delete or anonymize it.
Subject to applicable law, you may request access to, correction of, or deletion of your personal information, and you may withdraw consent to certain processing. To exercise these rights, contact us using the details below and we will respond within the timeframes required by law.
The Service is intended for businesses and is not directed to children. We do not knowingly collect personal information from anyone under the age of majority in their province or territory.
We may update this Privacy Policy from time to time. When we do, we will revise the “Last updated” date below and, where appropriate, notify you within the Service.
If you have questions about this Privacy Policy or how we handle your information, please contact our Privacy Office at privacy@spidnums.ca, or by mail at 123 Bay Street, Toronto, Ontario, Canada.